Founded By The Trades. Built For Techs. Loved By Leaders.
Turn Calls
into Booked Jobs
Get full customer history and skip the typing with auto-summaries.
Solution
The AI Coach That Helps You Book More
From first hello to final confirmation, AI Coaching gives CSRs the confidence to guide homeowners, build trust, and turn more calls into scheduled jobs.
Auto Notes
No typing. Every call, captured clearly.
Clear Summaries
Homeowner needs, system details, and intent are organized and ready.
Track Progress
Spot what’s working and where to level up.
How does it work
Every No is a Chance to Get Better
Understand the Why
Identify the reasons calls weren’t booked—whether it’s scheduling conflicts, unclear communication, or missed opportunities to offer solutions.
Empathy Insights
Brianna is on a mission to shake up the trades.
See where tone and empathy could have shifted the conversation, helping homeowners feel heard and understood.
Clear Next Steps
CxC highlights ways to overcome objections in the future, so every “no” moves closer to a “yes.”
Bots
Everything You Need to Book More Jobs.
AI coach that helps CSRs guide calls, connect faster, and hand off clean.
Know the Customer
Get mood, intent, and concerns upfront.
Confirm the Issue
Quick prompts to capture the real problem.
Build Trust Fast
Use tone and empathy to build trust from the first hello.
Handle Objections
Stay calm, clear, and confident.
Book with Clarity
Confirm next steps and give techs the full picture.
Testimonials
Call Pros Speak
I used to take messy notes and hope I caught everything. Now I get a clean summary, next steps are clear, and nothing slips through the cracks.
FAQ’s
Questions are often asked to us
Supercharge your team’s confidence with AI insights without overcomplicating the process.
What does CxC do for CSRs?
CxC makes calls smoother and more effective by summarizing key details, tracking progress, and providing AI coaching to improve booking, empathy, and communication.
Can it improve call handling skills?
Yes. The AI Coach gives targeted feedback on tone, clarity, and call flow, highlighting exactly what worked and what needs adjustment.
Does it help build trust with homeowners?
It does. The AI Coach guides CSRs to lead with empathy and use the right tone, helping build trust from the first few seconds of the call.
Can service and pricing explanations be improved?
Yes. It flags unclear explanations and helps CSRs present service and pricing in a way that keeps homeowners confident and informed.
How does it help save time?
Automatic summaries replace manual notes, keeping all key details in one place and making follow-ups easier.
Is it useful for experienced CSRs too?
Absolutely. New or experienced, CSRs get consistent feedback to stay sharp and keep improving, without being micromanaged.
How is it activated?
Bots are available in the CxC Marketplace. Once enabled, they automatically review calls and deliver feedback, no extra steps required.
Is it complicated to use?
Ready to
Elevate Your CSR Game?
With CxC, you’ll close more leads, learn from every call, and book more jobs—all while feeling confident and in control.
