Founded By The Trades. Built For Techs. Loved By Leaders.
The First AI Coaching Tool
Teams Actually Love
Get 5-star results from every role, every call, every job.
Field teams
- Instant coaching on every job
- Feedback that actually helps
- Build skills and boost close rates
coaches
- Coach with real data
- Cut the noise, focus on results
- Grow teams without burning out
CSR
- See past jobs for faster context
- Skip note-taking with auto summaries
- Boost accuracy and bookings
Field teams
- Walk in prepared
- Use insights to confirm the right choice
- Handle concerns with confidence.
Leaders
- Get full visibility into field process adoption
- Track team performance on every job
- Drive better results without micromanaging
CSR
- Instantly build trust
- Pinpoint homeowner concerns
- Turn calls into booked appointments
- No more manual notes
For Field
teams
- Self-coaching from real conversations
- Prepped with context before every visit
- Close more with on-the-job support
for leaders
- Track performance without ride alongs
- See process adoption, not just job status
- Identify coaching moments instantly
for CSR
- Call summaries done automatically
- Use history to guide every conversation
- Deliver what the field needs
for coaches
- Create AI bots that attract more clients
- Track process adoption and refine strategies
- Scale coaching and expand your reach
Why CxC
Features That Make Every Job Easier
Bot Marketplace
Multiple bots choose by purpose like personality insights, trust-building, relationship coaching, sales closing, performance tracking, and more.
Pre-Job Insights
Know the customer, their history, and what they need before you arrive.
On-the job Coaching
Get job-specific guidance to troubleshoot, sell, and communicate better.
CSR Support
Help turn more calls into booked jobs with clear, guided strategies.
Bots
One Platform.
Bots for Every JOB
Whether it’s CSRs on the phone or techs in the field, there’s a bot built to make the job easier, the message clearer, and the outcome stronger.
Quick Recap
Key concerns, system info, and what to expect.
Readiness Signal
Shows how ready the homeowner is to move forward.
Relationship Context
Gives techs the tone and context of previous talks.
Personality Profile
Breaks down how the homeowner thinks for better connection.
Communication Style
Shows how the homeowner likes to talk—clear, chill, or detailed.
Confident Closer
Simple phrases to help techs close upgrades naturally.
Talk Clarity
Feedback to make explanations easier to understand.
Team Sync
Keeps CSRs and Technicians aligned with the same info.
Tone Tracker
Spots homeowner mood so techs can match the tone.
Solution
AI Coaching Powered by Bots
The right insights at the right time, with bots designed for every step of the call and job.
One Platform. Multiple Bots. Turn every interaction into a win.
The only AI marketplace built for the trades. What bot will you try first?
Values
WHY CXC?
BECAUSE IT WORKS.
Live in 20 Minutes
Get AI coaching running fast, no setup headaches
Turn Calls Into Jobs
Handle objections, build trust, and book more appointments.
Pre-Job Context
Get customer details and job context before arrival.
Guidance on Every Job
Get help with troubleshooting, closing, and communication.
On-the job coaching
See what’s working while the job is still in motion.
Track Process, Not People
See who’s following the process, no micromanaging.
Testimonials
Real results, real voices
“I don’t have to scribble notes anymore. CxC picks up what matters, puts it into a clean summary, and the techs actually read it. Way less back-and-forth, way more booked jobs.”
FAQ’s
Questions are often asked to us
Supercharge your team’s confidence with AI insights without overcomplicating the process.
How does CxC help Technicians?
It prepares them before the job with homeowner context, past service notes, and system history. During the visit, it highlights missed steps, weak explanations, and opportunities to build trust and close confidently.
Can CSRs use CxC?
Yes. CxC helps CSRs guide calls clearly, confirm key details, and book more jobs. It also provides feedback to sharpen tone, flow, and issue handling.
Is CxC just for training?
No. CxC is a live support AI coach. It coaches the team through real conversations so improvements happen during actual work.
What is the AI Bot Marketplace?
It’s a library of role-specific bots designed to solve real problems. Whether it’s prepping for a job, improving booking, or handling objections, each bot targets a specific part of the workflow.
How long does setup take?
About 20 minutes. Just log in, connect to ServiceTitan, and turn on the bots you need.
Do I need to train my team on how to use it?
No training required. CxC runs in the background and shows up where it helps your team just work like they always do.
Can I set different bots for different roles?
Yes. Each role can run a different set of bots based on what they do, from booking to service to leadership.
Does CxC help with sales performance?
Yes. CxC focuses on how recommendations are delivered, how objections are handled, and where trust breaks down, so more jobs get approved.
Can I see what was actually said on the job?
Yes. CxC reviews real conversations and pulls direct quotes, so you know exactly what happened, no filters, no assumptions.
Download the AI Coach
for the Field
Review key moments, spot trends, and grow with AI-powered coaching that fits your day.
