Founded By The Trades. Built For Techs. Loved By Leaders.
AI Coach built for the trades
AI coaching at every step — prepare, perform, and close strong.
Customers
Who Is CxC for?
Our product is designed to make life easier for everyone in the field service industry:
Field teams
- Self-coach in the field
- Feedback on every job after every visit
- Coaching that drives sales
leaders
- Coach at scale without ride along
- Use data to spot gaps and wins
- Track process at a glance
Field teams1
- Quickly build trust by knowing exactly what customers value.
- Earn more 5-star reviews by solving problems confidently.
- Arrive prepared with detailed insights and homeowner history.
CSR
- Turn hesitant callers into booked jobs faster.
- Handle objections clearly and confidently.
- Automate call notes. No typing needed.
Leaders
- Instantly spot team strengths and missed opportunities.
- Boost revenue with targeted coaching.
- Scale results without lengthy call reviews.
Key Features
Game-Changing Features for Smarter Work
Pre-job insights
Walk in ready with customer history, key details, and past interactions.
On-the-job coaching
Get smart insights to troubleshoot, communicate, and close deals with confidence.
CSR support
Convert more calls into booked jobs with AI-powered call insights—no more manual notes.
Bot marketplace
AI-powered bots for trust-building, sales, communication, performance tracking and many more
Bot marketplace
First-ever bot marketplace for home services
Stop using one-size-fits-all solutions. CxC’s AI Bot Marketplace provides specialized bots for every role including field techs, CSRs. Grab the bots you need, cut out hassle, boost sales, and make customers happier.
CSR Performance
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Summary
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Intent Level
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Color Code Coaching
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
DISC Coaching
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
CSR Performance
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Summary
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Intent Level
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Color Code Coaching
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
DISC Coaching
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Myers–Briggs Coaching
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Technician Performanc...
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Relationship Building
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Arrival
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Internal Processes
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Myers–Briggs Coaching
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Technician Performance Improvement Bot
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Relationship Building
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Arrival
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
Internal Processes
CxC
Bot runs – 154
$0.673
Analyzes DISC profiles and guides techs on better communication.
How does it work
Where the Work Happens, CxC Delivers
CxC fixes the gaps that waste time, lose jobs, and slow teams down without micromanaging
Field teams
Problem
Important service details get missed, and jobs don’t close...
Old Way
Relying on memory and scattered notes
Better with CxC
Jobs start with context, solutions are explained clearly, and more customers say “yes”
CSR
Problem
Too much time spent typing notes and chasing details...
Old way
Manually logging calls and hoping nothing gets missed
Better with CxC
Calls are summarized automatically, making booking faster and more accurate
Leaders
Problem
No easy way to track performance or know who needs help...
Old Way
Relying on ride alongs and inconsistent feedback
Better with CxC
Track performance with role-based insights and full visibility
Coaches
Problem
Coaching doesn’t scale when it’s one person at a time...
Old Way
Time gets spent on check-ins instead of actual progress
Better with CxC
One coach can support the whole team with no chasing, no burnout
What’s getting solved first?
The only AI marketplace built for the trades. What bot will you try first?
Testimonials
Real results, real voices
“Before, I’d walk into jobs guessing. Now I’ve already seen the summary, I know what matters to the homeowner, and I can focus on solving the problem. It’s a huge confidence boost.”
Why CxC
Why CxC works for you
- Shows what’s working and what’s not, without chasing calls
- Gives visibility into how teams sell, communicate, and follow process
- Coaches every role without slowing the work down
- Quick setup, no learning curve, built for real jobs
- Affordable AI built by contractors, not tech companies
FAQ’s
Questions are often asked to us
Supercharge your team’s confidence with AI insights without overcomplicating the process.
What is CxC AI coach?
CxC is an AI coaching platform built by the trades for the trades. It supports technicians with on-the-job guidance, helps CSRs handle calls more effectively, gives leaders visibility into performance, and lets coaches create and share bots to scale their impact.
Who can use CxC?
CxC is for anyone in the trades aiming to improve performance without extra oversight. CSRs get help booking smarter through summaries and job history. Technicians get coaching in the field, learn what works, and close with more confidence. Leaders can track progress and process without micromanaging. Coaches create bots that automate guidance and grow their reach.
How does the AI Coach work?
CxC listens to real interactions, identifies key moments, and delivers coaching that sticks. From missed steps to objection handling, it flags what matters and helps the team improve on the job.
How do teams feel about using AI coaching?
Skepticism is normal at first. But once results show up—better calls, stronger upsells, more wins—adoption follows. Coaching becomes something the team actually wants.
What makes CxC different?
CxC is not just for reviewing what happened. It helps the team perform while the job is still in motion. Bots focus on real behavior and decisions, giving feedback that is practical, role-specific, and easy to act on.
What is the CxC Bot Marketplace?
CxC includes the first AI bot marketplace built for the trades. Dozens of bots are available for specific needs, like homeowner context, call evaluation, or sales coaching. Every bot brings direct value to the job.
How fast is setup?
Setup takes about 20 minutes. Just log in, connect to ServiceTitan, and start turning on bots.
Does CxC integrate with ServiceTitan?
Yes. It connects smoothly with no workflow disruptions.
Is there a user limit?
No. CxC works across the whole team, from techs to CSRs to leaders.
Does it require training?
No training needed. The app is simple to use and designed to support the team as they work.
Download the AI Coach
for the Field
Review key moments, spot trends, and grow with AI-powered coaching that fits your day.
